Customer Agreements & Policies
One place to review the terms, privacy information, network practices, and service notices that apply to SonicPCS services.
Terms of Service
General terms for Internet, voice, equipment, billing, installation, suspension, cancellation, and service use.
Read Terms › NETWORKAcceptable Use Policy
Rules for lawful, secure, and responsible use of SonicPCS Internet and network services.
Read AUP › PRIVACYPrivacy Policy
What information Sonic collects, how it is used, when it may be shared, and customer choices.
Read Privacy Policy › BROADBANDNetwork Transparency
Network-management practices, performance factors, commercial terms, and customer redress options.
Read Disclosure › VOICEVoIP & E911 Notice
Important information about power, broadband, registered location, and emergency calling.
Read E911 Notice › COPYRIGHTCopyright & DMCA
How copyright owners and customers may submit notices and counter-notices.
Read DMCA Policy › ACCESSIBILITYAccessibility
Our website accessibility goals and how to get assistance if online content is difficult to use.
Read Statement ›